Privacy policy

Social Health Canada (the “Organization”) is committed to protecting the privacy of its users. This Privacy Policy outlines how we collect, use, and safeguard your information and assists you in making informed decisions when using our website (the “Site”).

For the purposes of this Privacy Policy, “Site” refers to the Organization’s website, which can be accessed at https://socialconnectionguidelines.com/. “Service” refers to the feedback tools, resources, and other services offered through the Site, where individuals and organizations can share feedback, resources, case studies, and other information related to social connection guidelines.

The terms “we,” “us,” and “our” refer to Social Health Canada. The terms “you” and “your” refer to users of our Site and Service.

By accessing our Site or Service, you accept this Privacy Policy and our Terms of Use and consent to the collection, storage, use, and disclosure of your personal information as described below.

I. INFORMATION WE COLLECT

We collect both “Non-Personal Information” and “Personal Information.”

  • Non-Personal Information includes data that cannot be used to personally identify you. This includes anonymous usage data, general demographic information, browser information, referring/exit pages, and other aggregated information that helps us understand how the Site is used.
  • Personal Information includes identifiable data such as your name, email address, and the organization you represent when provided. Personal Information is collected when you submit feedback, resources, or case studies through our Site.
1. Information Collected via Technology

We collect certain information automatically when you visit the Site, such as your IP address, browser type, device information, and access times. This data is collected to improve user experience and monitor the effectiveness of the Site, but it does not personally identify you.

2. Information You Provide to Us

When submitting feedback, sharing resources, or providing case studies through the Site, you may be asked to provide Personal Information such as your name, email address, and the name of your organization. This information is used to manage submissions and to contact you if necessary.

3. Children’s Privacy

The Site and its services are not intended for individuals under the age of 13. We do not knowingly collect information from children under 13 without parental consent. If we learn that we have collected such information, we will promptly delete it. Please contact us if you believe we have collected data from a child under 13.

II. HOW WE USE AND SHARE INFORMATION

Personal Information

We use your Personal Information to manage your submissions, communicate with you, and enhance the Site. This may include contacting you to clarify submissions or to respond to your inquiries.

We do not sell, rent, or trade your Personal Information to third parties without your consent. However, we may share your information with trusted third-party service providers who assist us in operating the Site, managing email communications, and performing other tasks necessary to maintain the Service. These third parties only use your Personal Information in accordance with this Privacy Policy and at our direction.

We may also share Personal Information if required by law or in response to a valid legal process.

Non-Personal Information

We use Non-Personal Information to track trends, analyze usage patterns, and improve the Site. This data may be shared in aggregate with partners, advertisers, and other third parties for research, promotional, or analytic purposes.

In the event of a business transaction (such as a merger or sale of assets), your Personal Information may be transferred as part of the transaction. You consent to such a transfer, provided the new entity agrees to uphold this Privacy Policy.

III. HOW WE PROTECT YOUR INFORMATION

We take reasonable precautions to safeguard your Personal Information from unauthorized access, disclosure, or misuse. This includes implementing technological measures like encryption, firewalls, and secure socket layer technology (SSL).

While we strive to protect your information, no security system is completely secure. By using our Site, you acknowledge and accept that no method of transmission or storage is completely foolproof.

IV. YOUR RIGHTS REGARDING YOUR INFORMATION

You have the right to opt out of receiving promotional emails or communications from us. If you receive a promotional email, you can follow the unsubscribe instructions to stop receiving such messages.

Please note that even if you opt out of promotional emails, we may still send you administrative or non-promotional messages as required for the operation of the Site.

V. THIRD-PARTY LINKS

Our Site may include links to third-party websites or services. These third-party sites have their own privacy policies, which govern their use of your data. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit through our Site.

VI. CHANGES TO THIS PRIVACY POLICY

Social Health Canada reserves the right to modify or update this Privacy Policy at any time. Any significant changes will be communicated through a notice on the Site or via email. Non-material changes will take effect immediately. We recommend reviewing this Privacy Policy periodically to stay informed about how we handle your information.

VII. CONTACT INFORMATION

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at kcard@sfu.ca.